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Privacy Policy

A legal disclaimer

Your privacy is important, and this policy explains what information is collected on this website, how it is used and how your personal health information is protected. This Privacy Policy applies only to this website and does not replace the HIPAA Notice of Privacy Practices you receive as a client.

Information We Collect Through This Website

Information You Voluntarily Provide

You may choose to provide information such as:

  • Your name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Information shared when requesting an appointment
     

This information is used solely for the purpose of responding to your inquiry, scheduling services, or providing requested information.

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Please do not submit protected health information (PHI) through general website contact forms.
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Automatic Information (Cookies & Analytics)

This website may use tools such as:

  • Google Analytics

  • Cookie-based features

  • Basic site traffic tracking

 

These tools may collect non-identifying information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

 

This data helps us improve the website experience but does not contain clinical information or PHI​​​​.​​​​​

How Your Information Is Used

Information collected on this website may be used to:

  • Respond to inquiries

  • Schedule appointments

  • Improve website performance

  • Maintain site security

  • Comply with legal or ethical obligations

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We do not sell, rent, or share your information with third parties for marketing purposes.

HIPAA & Clinical Privacy

If you become a client:

  • Your protected health information (PHI) is governed by HIPAA and NC mental health confidentiality laws.

  • PHI is stored and managed through secure, HIPAA-compliant platforms (such as SimplePractice).

  • This website itself does not store or transmit PHI.
     

You will receive a separate HIPAA Notice of Privacy Practices (NPP) explaining your rights and how your health information is protected.

Telehealth Privacy (If Applicable)

If you use telehealth services:

  • Sessions are conducted through a HIPAA-compliant, secure platform.

  • No telehealth sessions occur through this website.

Links to Third-Party Services

This website may link to external websites (e.g., scheduling systems, telehealth portals, payment platforms). Those websites have their own privacy policies. We encourage you to review their policies before providing any information.

Your Rights (NC & Federal Privacy Standards)

You have the right to:

  • Request that your information not be used for marketing (this site does not use it for marketing).

  • Request corrections to inaccurate information.

  • Request that we delete or stop contacting you through website inquiry forms.

  • Review or request your clinical records (subject to NC and HIPAA regulations; applies only after becoming a client).

Data Security

We take reasonable measures to protect any information submitted through this website, including:

  • Secure hosting

  • Encrypted website connections (HTTPS)

  • Limited access to inquiry submissions

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However, no website can guarantee 100% security.


For confidential clinical information, please use the secure client portal rather than general contact forms.

Children’s Privacy

This website is not intended to collect information from children under the age of 17.
Parents or guardians may contact us through the website on their child’s behalf.

Updates to This Policy

This policy may be updated periodically. The “Last Updated” date will reflect the most recent revision.

Contact Information

Monica Ebert Counseling
5470 Hudspeth Dairy Rd
Harrisburg, NC 28075
hello@therapywithmec.com
704.765.4665

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